Live Vendor

Boost your in-store sales with live expert advice in all your corners

A simple QR code scan and your customers have instant access to your advisors at visio or voice. Offer engaging, human interaction wherever your customers are. Increase your sales and put people at the heart of every interaction! 

Connect your customers to your sales team live

This innovative solution enables you to connect your in-store customers with your in-store sales force, offering your customers 100% human contact, face-to-face and, above all, in real time! More than just a simple interaction, it's a real encounter that personalizes your customers' shopping experience. 

Convert every opportunity

Your customers receive immediate assistance, boosting their confidence and optimizing conversion. With Live Vendor, offer a fluid, engaging and human shopping experience that turns every visit into a sales opportunity!

 

Reassure your customers and dispel their doubts

If you sell products with a high average basket, technical products for which the customer often needs to be reassured one last time by a human, expert contact, Live Vendor In-Store will boost your sales statistics and make a real difference to the competition. 

Your salespeople in all your corners

terminal with video salesperson in a DIY store

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Don't let your products go unsold!

Instant access to your vendors with a simple QR Code scan

Do your prospects in-store need advice? Thanks to Live Vendor, your sales staff are at your fingertips. A quick scan and your customers can ask their questions directly to a salesperson via video in real time, wherever they are. In every store, on every corner, your sales staff are connected and ready to respond instantly, maximizing sales opportunities.

Simplicity and unrivalled customer experience at the point of sale

Simply add a QR Code to your POS advertising and give your customers direct access to a specialist salesperson. In this way, you can offer an interactive customer experience that can be accessed in several stores, without geographical constraints.

In-store kiosks to access your advice

Enhance the experience with in-store traffic kiosks to provide instant access to your advisors via kiosks! Reduce your customers' in-store frustration by enabling them to immediately find the product they're looking for directly from your in-store corners. 

The decision to buy often comes down to very little. All the tools of a true face-to-face remote customer relationship to make the difference

Once in interaction, document projection and co-browsing are Live Vendor features that enable your e-sellers to project product datasheets, photos or videos, and accompany customers in real time. By guiding your customers through their purchasing journey, you provide them with the information they need to take action. This direct, personalized interaction considerably increases your chances of conversion, while enhancing the customer experience.

A tangible impact on your sales

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Make sure your in-store corners never miss a sales opportunity

For brands selling in DIY stores and supermarkets

This solution is for you: you sell your products on corners in supermarket or DIY outlets, and you dream of talking to retailer customers who are looking at your products, and for whom sometimes a few words would be enough to choose you!

 

Control your sales, whatever your sector 

Whether you work in sectors such as sound, hand-held power tools, photovoltaics, IT, telephony, interior or exterior design - in short, products that are a little technical and/or expensive - you've probably noticed that in-store marketing is largely dependent on the advice of point-of-sale salespeople. Now is your chance to take back control. Who better than you to advise on your range?

We put people first!
Advice from real, passionate salespeople!

The human touch makes the difference: the act of buying is guided by an irrational element of emotion and trust. It's in this context that the human connection proves far more effective than automated solutions in generating conversions and building customer loyalty. 

woman making a video with a salesman

The augmented call, a major asset for your digital strategy

Our solution is also available as a widget for websites. Quickly resolve customer concerns and improve the online shopping experience. By integrating augmentedyou maximize your conversions and strengthen customer loyalty, while differentiating your brand.

 

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